Keynote: Life Lessons from the Saddle Shop

Jeri Mae Rowley, the Saddle Maker's Daughter

Saddle Maker’s Daughter shares precious lessons learned growing up as third generation of her family’s Idaho saddle shop. Attitude of Gratitude; Friendly Competition; Be Legendary; Expect Respect.

Saddle Up for Service

Is your organization committed to delighting customers and empowering employee? This Saddle Maker’s Daughter shares core customer service lessons straight from the Saddle Shop.