Archive for May, 2013

May 28 2013

Succeeding in Today’s Experience Economy

In their collaborative book, The Experience Economy: Work is Theatre and Every Business a Stage, authors Pine and Gilmore illustrate how the Industrial Economy supplanted Agrarian Economy—which in turn supplanted the Service Economy. Today, the economic offerings bar is once again, being raised. In this shift into Experience Economy, we find goods and services pose […]

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May 17 2013

Hats off to YOU!

HAT-CHECK When I asked coworkers to brainstorm a list of their hats, responses came in torrent: spouse, parent, child, sibling, friend, employee, supervisor, coworker, church member, community volunteer, neighbor, citizen, sports fan, club member, family nurse, chauffeur, cook laundress, housekeeper, bookkeeper, and peacemaker… Sound familiar? Inventorying the hats in our lifestyle wardrobe is enlightening—especially when combined […]

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